Privacy Policy

Last Updated: January 20, 2026

At B2C Betterment Service, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by B2C Betterment Service and how we use it.

1. Information We Collect

If you contact us directly or book a service through our website, we may receive personal information about you such as:

Name: To address you personally during service visits.
Phone Number: To coordinate the arrival of our technicians.
Email Address: To send service receipts or repair updates.
Address: To provide doorstep service for your home appliances in Madurai.

2. How We Use Your Information

We use the information we collect in the following ways:

To provide, operate, and maintain our appliance repair services.
To improve and personalize your experience with our technicians.
To communicate with you regarding your service booking.
To send you text messages or calls for appointment confirmations.

3. Third-Party Service Disclosure

B2C Betterment Service is an independent, third-party service provider. We do not share your personal data with appliance manufacturers (like LG, Samsung, etc.) or any third-party marketing companies. Your data is used strictly for fulfilling the service request you made with us.

4. Log Files

B2C Betterment Service follows a standard procedure of using log files. These files log visitors when they visit websites. This includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), and date/time stamps. These are not linked to any information that is personally identifiable.

5. Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

6. Contact Information

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

Owner: Gokul Karthick
Company: B2C Betterment Service
Address: 34C, Virivakkam, K.Pudur, Alagar Nagar, Madurai – 625007.
Phone: 0452 358 3102
Email: srienterprises1912@gmail.com